Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Company information and job title
• Payment and billing information
• Communication preferences

1.2 Usage Information

We automatically collect certain information about your use of our services:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information

1.3 Insurance Data

In the course of providing our AI-driven insurance solutions, we may process:

• Insurance policy information
• Claims data and documentation
• Risk assessment information
• Carrier and provider data

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our AI-driven insurance solutions
• Process insurance applications and claims
• Generate dynamic forms and documents
• Aggregate carrier data and provide recommendations
• Communicate with you about our services
• Comply with legal and regulatory requirements
• Protect against fraud and security threats

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in providing our services
• Insurance Carriers: To facilitate insurance applications and claims processing
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Improve our services and develop new features

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences.

8. Third-Party Services

Our services may integrate with third-party platforms and services. These third parties have their own privacy policies, and we encourage you to review them.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@vault-data-solutions.com
• Address: Vault Data Solutions, Inc, 5720 Oak Crest Drive, Philadelphia, PA 18902, United States

Last Updated: September 1, 2025